If you have received any complaints regarding bells under your care, and if you require any additional advice, please email the Complaints Helpline at firstname.lastname@example.org, or please leave an answerphone message on 07503 152223.
Complaints about bells, however trivial they may appear initially, need to be dealt with quickly and sympathetically if potentially serious consequences are to be avoided. These notes are designed to give guidance to those who have to deal with complaints.
It would be difficult to anticipate and deal with all possible forms of complaint here. Therefore these notes seek to deal with those more serious cases which could be interpreted by an Environmental Health Officer as causing a nuisance under the Environmental Protection Act 1990.